It impressed me

Hi, Michael -Just a short note to tell you what a pleasure it was doing business with you and Shasta Drilling. Your professional skill and careful explanations during the process of drilling my well made me comfortable with a project which I knew nothing about and was a little uneasy to get into. It impressed me that, although you ran into a few difficulties and obstacles with the job, you just brushed them aside and found alternatives without getting discouraged. I was especially pleased with the follow-up calls you made to check up on how the development of the well was proceeding, showing that you aren't just a "shoot the hole and forget it" operation. If a future client asks for a recommendation, please feel free to have him call me anytime. Many thanks, Sam